We stand behind our product and if there is an error in the order, or the product arrives damaged or defective we will replace or refund promptly. Returns are not prepaid, to receive a refund the product will need to be returned to the province it shipped from (address below) complete with all components/pieces. 

**Please include a note that indicates the order number.** 

CGS Gripstrip products ltd

151-10090 152 street #330

Surrey, BC V3R 8X8

or for Manitoba - East.

Kwiksave Logistics

C/O Gripstrip products

1A-945 Wilson Ave

North York, Ontario M3K 1E8